She Spent 14 Months Fighting for Her Son’s Medicaid Waiver — What Finally Worked at Age 66

What would you sacrifice to make sure someone you love is cared for after you’re gone? It’s not a hypothetical for everyone. For some people,…

She Spent 14 Months Fighting for Her Son's Medicaid Waiver — What Finally Worked at Age 66
She Spent 14 Months Fighting for Her Son's Medicaid Waiver — What Finally Worked at Age 66

What would you sacrifice to make sure someone you love is cared for after you’re gone? It’s not a hypothetical for everyone. For some people, it’s the question that shapes every financial decision, every sleepless night, every form filed and refiled in a government office that smells like old carpet and fluorescent light.

A social worker named Patricia Reyes at the Douglas County Assistance Center in Omaha suggested I speak with Marlene Kowalski last February. Patricia didn’t say much — just that Marlene had been through something worth hearing about. When I arrived at the office to meet her, Marlene was already there, sitting with her hands folded in her lap, wearing a fleece jacket over yoga clothes. She looked like someone who had learned to rest anywhere she could find a moment.

A Family Built Around One Priority

Marlene Kowalski is 66 years old, a part-time yoga instructor, and the mother of Derek, her 39-year-old son who was born with moderate intellectual disabilities and requires full-time supervision and daily care assistance. She and her husband, Ron, 68, a retired railroad worker, have been Derek’s primary caregivers his entire life — first in a small house they owned on the west side of Omaha, and now in a rented two-bedroom apartment after they sold the house in 2021 to cover accumulated medical debt.

“We made the math work for years,” Marlene told me. “But the math changed. Our bodies changed. And Derek’s needs changed.” She wasn’t looking for sympathy when she said it. She was stating logistics the way a practical person does — just facts, stacked up.

KEY TAKEAWAY
Nebraska’s Medicaid Home and Community-Based Services (HCBS) waiver program for individuals with developmental disabilities had a waitlist of over 2,000 people as of 2024 — with average wait times exceeding three years in some categories.

Ron’s railroad pension brings in approximately $1,640 per month. Marlene earns roughly $800 to $1,000 per month teaching yoga classes at a community center, though she’s had to cut back sessions because of her own joint pain. Together, they clear just under $31,000 annually — enough to stay housed, but not enough to hire professional care for Derek, which runs between $18 and $24 per hour in the Omaha market.

Derek had been on Nebraska’s Medicaid Developmental Disabilities (DD) waiver waitlist since 2019. In that time, Marlene and Ron had submitted three formal applications, received two incomplete denials, and attended one appeals hearing they didn’t fully understand. By early 2024, they had also accumulated $14,200 in credit card debt — most of it from medical co-pays, adaptive equipment, and one emergency hospitalization for Derek in 2022.

The Waitlist Years and What They Cost

Nebraska’s Developmental Disabilities waiver, administered through the Division of Developmental Disabilities under the Nebraska Department of Health and Human Services, provides funding for home and community-based support services for eligible individuals. Services can include supported employment, residential assistance, day habilitation programs, and personal care. But access depends entirely on available funding slots — and the line is long.

$14,200
Credit card debt accumulated during waitlist years

5 years
Time Derek spent on the DD waiver waitlist before approval

Marlene described the waitlist period as a slow erosion. “Every year I’d call to check on our status and they’d tell me we were still on the list. I’d ask if there was anything I could do and they’d say no. So we just kept going.” She paused. “You keep going because what else do you do.”

Their credit score, which had been in the mid-680s in 2018, dropped to 591 by mid-2023 after two missed credit card payments during a period when Ron had a health scare and Marlene’s yoga income dropped sharply. That number followed them — affecting their ability to refinance anything, and hovering over conversations about their future like weather.

“I know what our credit score is. I know what it means. I’m not in denial about any of it. I just didn’t have a different choice at the time.”
— Marlene Kowalski, 66, Omaha, Nebraska

The Third Application — and What Was Different

The turning point came in the spring of 2024. Marlene told me she had nearly given up on the waiver application process after the second denial, which cited incomplete documentation of Derek’s support needs. She had been using the state’s general application forms, filling them out herself, and submitting them without the kind of clinical language that tends to move applications through bureaucratic systems.

Patricia Reyes — the same social worker who later connected me with Marlene — stepped in through a program that assigns case managers to families of adults with disabilities in Douglas County. Patricia helped Marlene request a formal Functional Assessment update for Derek, a structured evaluation that scores his daily living needs across multiple domains. That updated assessment, completed in August 2024, documented Derek’s support needs in clinical terms that aligned directly with waiver eligibility criteria.

What Changed on the Third Application
1
Updated Functional Assessment — Requested a new evaluation documenting Derek’s current support needs in clinical language.

2
Case Manager Involvement — A county-assigned case manager reviewed the application before submission and flagged missing documentation.

3
Documented Caregiver Strain — Letters from Marlene’s own physician and Ron’s cardiologist were included, documenting the family’s reduced capacity to provide care without support.

4
Priority Status Request — The case manager submitted a formal request for priority consideration based on aging caregiver circumstances.

Derek’s third application was approved in November 2024. The approval letter authorized funding for day habilitation services five days per week and up to 15 hours of in-home support monthly. According to Nebraska DHHS rate schedules, that represents approximately $2,100 to $2,400 per month in Medicaid-funded services — services that Marlene and Ron had been providing themselves, unpaid, for decades.

“When the letter came, I read it three times,” Marlene said. “I kept thinking there was a catch. There’s always a catch.” She shook her head slowly. “There wasn’t a catch.”

What Approval Means — and What It Doesn’t Fix

Derek began attending a day habilitation program in January 2025. For the first time in years, Marlene has weekday mornings to herself. She has added two yoga classes back to her weekly schedule. Ron has been able to attend his own cardiology appointments without arranging coverage for Derek first.

⚠ IMPORTANT
Medicaid HCBS waiver approval does not eliminate ongoing financial strain. Marlene and Ron still carry $14,200 in credit card debt, and the waiver does not cover future residential or long-term care planning for Derek if his parents become unable to care for him. Families in similar situations may want to consult with a nonprofit disability services organization about Special Needs Trusts and future planning options.

The relief is real, but Marlene was careful not to overstate it when we spoke. The credit card debt remains. Their retirement savings — a modest $41,000 in a combined IRA — haven’t grown in three years because they stopped contributing. Marlene’s concern about outliving that money isn’t abstract. At her income level, Social Security retirement benefits, when she claims them, will likely bring in between $870 and $1,100 per month based on her work history — not enough to absorb major unexpected costs.

And then there is the question she returns to most often: what happens to Derek when she and Ron are no longer able to advocate for him the way they have. The waiver program addresses today. It doesn’t answer that.

“I’m grateful. I really am. But I also know that what we got took five years and three tries and a social worker who knew what buttons to push. What about the families who don’t have that?”
— Marlene Kowalski, reflecting on the approval process

What Marlene Wants Other Families to Understand

Marlene wasn’t bitter when we talked, but she was direct. She has thought carefully about what she would tell another family starting this process from scratch, and she offered those thoughts without hesitation.

  • Get on the waitlist immediately — In Nebraska and many other states, you cannot receive a DD waiver slot until you have been on the waitlist. The clock doesn’t start until the application is in.
  • Request a Functional Assessment — don’t just describe needs in your own words — The clinical scoring that comes from a formal assessment carries more weight in the application process than a family’s narrative description, even a detailed one.
  • Ask specifically about the aging caregiver priority — Nebraska and several other states have provisions that can accelerate waitlist placement when primary caregivers are elderly or medically compromised. Many families don’t know this exists.
  • Contact your state’s Protection and Advocacy organization — In Nebraska, that is Disability Rights Nebraska, which can provide free legal guidance on appeals and eligibility disputes.
  • Document everything in writing — Every phone call, every submission, every denial. Marlene kept a spiral notebook. It became her most important document at the appeals stage.

According to KFF (formerly Kaiser Family Foundation), approximately 700,000 people with intellectual and developmental disabilities are on HCBS waiver waitlists across the United States, with some states reporting average wait times of six years or more. Nebraska’s numbers are consistent with that national picture.

KEY TAKEAWAY
Aging caregiver priority provisions exist in Nebraska and multiple other states. Families where primary caregivers are 60 or older, or have documented health conditions, may qualify for accelerated waiver placement — but must formally request this status. It is not automatically applied.

As I was leaving, Marlene walked me to the door of the county office. She mentioned almost offhandedly that she was teaching a noon yoga class in two hours — the first time in months she’d been able to schedule a class without worrying about Derek’s coverage. She said it the way people mention small things that mean large things. I didn’t press her on it. Some things are better left as they are.

The story Marlene Kowalski lived for five years is not exceptional in its hardship. What’s exceptional is that she found her way through — exhausted, credit-damaged, still worried about the future — and wanted to make sure someone else could find it faster. That, she told me as she pulled on her coat, was the only reason she agreed to talk.

“I don’t want credit,” she said. “I just want someone else not to wait as long as we did.”

Related: He’s 49 With $41,000 Saved for Retirement — Then a $312 Monthly Garnishment Started Draining What Little Was Left

Related: The Flight Attendant Whose Workers’ Comp Was Denied Twice — and the $14,200 She Finally Recovered

Frequently Asked Questions

How long is the Medicaid DD waiver waitlist in Nebraska?

As of 2024, Nebraska’s Developmental Disabilities Medicaid waiver waitlist included over 2,000 individuals, with average wait times exceeding three years for many applicants, according to Nebraska DHHS data.
What is an aging caregiver priority for Medicaid waivers?

Several states, including Nebraska, allow families to request priority waitlist placement when the primary caregiver is elderly or has documented health limitations. This must be formally requested and supported with physician documentation — it is not automatically applied.
What services does Nebraska’s Developmental Disabilities Medicaid waiver cover?

Nebraska’s DD waiver can fund day habilitation programs, in-home personal care, supported employment, and residential support. Derek Kowalski was approved for day habilitation five days per week and 15 hours of monthly in-home support, representing approximately $2,100–$2,400 per month in funded services.
What is Disability Rights Nebraska and how can it help families?

Disability Rights Nebraska (drnne.org) is the federally designated Protection and Advocacy organization for the state. It provides free legal guidance on Medicaid eligibility disputes, waiver appeals, and disability rights violations.
Does a damaged credit score affect Medicaid waiver eligibility?

Credit scores do not directly affect Medicaid or HCBS waiver eligibility, which is determined by functional need assessments and income/asset thresholds. However, damaged credit can severely limit a family’s ability to manage financial emergencies during multi-year waitlist periods.
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Camille Joséphine Archer

Senior Benefits & Social Programs Writer covering student loans, SNAP, housing, and VA benefits. J.D. Howard University. Former HUD Policy Analyst.

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